ourBaby App

Stakeholder's Request

Business Problem

The client wanted a UI for a real time async app that daycare providers/babysitters/teachers, and pediatricians will use in coordination with parents.

Key Takeaways

Every week in the United States, child care providers care for nearly 11 million children younger than age 5 whose parents are working. On average, these children spend 36 hours a week in child care, and one quarter (nearly 3 million) are in multiple child care arrangements due to the traditional and nontraditional working hours of their parents.

Challenges

  • Federal and State government regulations.
  • Pediatricians jumping on board.
  • Restrictions around audio and video recording.

Benefits

  • Giving parents an opportunity to stay up-to-date with the happenings of their children.
  • Keeping track of the health and well being of the children.
  • Reducing the time of administrative paperwork.

UX Research

Personas

After researching the needs of parents, daycare providers, nannies, babysitters, and pediatricians I set out to develop personas.

This required 3 different personas. Click on the image for detailed persona.

Parent Persona

Image of a mother with her daughter

Daycare Persona

Image of a teacher with two children

Pediatrician Persona

Image of a nurse with a newborn baby
Image of a young woman interviewing someone

Short User Stories

Highlights

1. When I am away from my baby for 8 to 10 hours, I want to know if she is in good hands.

2. I would prefer fewer forms to take home. I have a stack of papers from the daycare that I really don’t want to go through as if it were legal documents.

3. Any type of video or audio of my baby during the day would make me feel better.

Full User Stories

Interview

In this User story, I have attempted to unfold all the pain points and solutions that were displayed in the short user stories. This was chosen to keep one train of thought instead of three distinct issues.

Full interviews here...

Wireframe 1

First Scenario

Story 1: User can login to the app and press Sign-In for each child.

Story 2: User can go to an individual child's page and select and activity.

Story 3: User can choose to record audio or take a photo from the lower navigation bar.

Story 4: Best of all, user can have video monitoring of the child throughout the day.

First Wireframe Mockup
Second Wireframe Mockup

Wireframe 2

Second Scenario

Story 1: User can login to the app and press Sign-In for each child.

Story 2: User can view the timestamps of each child's activity.

Story 3: User can choose to chat from the navigation menu or dropdown from the child's page.

Story 4: User can view and print the PDF of the child's entire daily report.

User Testing

Testing

This is always the funnest part of the process.

Prototype Development

Lastly, I created some high-fidelity prototypes using a combination of Sketch and Photoshop CC. The initial testing was done using InVision.